All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another email notification with your tracking number when your order has shipped.
Australian Shipping Rates
- Standard Shipping - we offer free standard shipping with Australia Post
- Express Shipping - charged at $6.95 per order with Australia Post.
We offer international shipping worldwide with the exception of the United States of America and Canada.
Shipping charges for your order will be calculated and displayed at checkout.
Approximate shipping times are as follows (however, due to COVID-19 delays these times may be underestimated:
|Method||Estimated Shipping Time|
|Economy Air||10+ business days|
|Standard||6+ business days|
|Express||2 to 4 business days|
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Red Wolf Holdings Pty Ltd T/As Steel Forged Knives is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you have not received your order within the above shipping time frames of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Shipping to P.O. boxesWe can ship to Post Office Boxes.